We cannot make deliveries at specific times. We try to accommodate requests for morning or afternoon, but cannot guarantee deliveries at those times.
We make every possible effort to personally deliver your purchase to the requested recipient but sometimes this is not possible. For a delivery to a residence, it is sometimes necessary to leave it in a safe area or with a neighbor. For a delivery to a business, hospital, or school, it is customary to leave it at a reception desk for actual delivery later.
While we recognize that most deliveries are meant to be a surprise, it is sometimes necessary to contact the recipient to get further delivery instructions. It is our belief that it is more important for the delivery to be successfully completed.
For deliveries outside of our local area, we request all orders to be placed by 10:00am central time.
To reduce the risk of non-delivery during major holidays, orders should be placed 3-5 days before the holiday. Major holidays are considered to be Valentine's Day, Mother's Day and Christmas.